Our Service Promise

With over 20 years’ experience, our service engineers are on hand at all times to assist you when required. Our team are briefed daily on technical updates, safety and customer service to ensure that they stay up-to-date. Each of our service calls is monitored and dispatched through our bespoke management system to insure time spent on your project is as efficient as possible. All of our service calls are monitored by our service coordinator that dispatches your call and ensures customer satisfaction. We do our utmost to ensure that all work is completed as cost effectively as possible and will advise our customers to the best of our ability before any decisions are made. We welcome all our customers’ input so we may improve service every day. For your convenience, we operate an out of hours emergency breakdown service should you require it.

General Service Requests

Preventative Maintenance

FGas Regulation

Finance Available

Along with our partners SME Finance and Leasing, KPP Group has the opportunity to offer you access to Finance on your purchases with us. Getting approved for finance is quick and easy. Once all of your paperwork for your application is collected we then pass this onto the team at SME and from there a decision is made. Once the finance has been approved we can then make arrangements to get your equipment on its way to you. Nothing could be easier. Contact us today for more details.

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Other Services we provide!

What is PAT Testing, it is Portable Appliance Testing. It is a legal requirement and essential to keeping you, your business and staff safe in the workplace. What is involved? Our fully qualified and competently trained engineers will visit your site at your request at a time and date that is suitable to you. They will carry out a full visual and electrical test of each appliance on site. Once the test is complete they will tag each item, showing the result, and retest date. Following their return to the office our Admin staff will prepare a detailed report for you listing each appliance and test result and this will be emailed to you for your records. Your records will be backed up on our database until a retest is required.

  • Full Visual and Electrical Test of each appliance on site
  • Tagging Service showing results, retest date and barcoding
  • Detailed Reports listing each appliance test results
  • Official Certificate showing that you have had PAT Testing carried out
  • We keep your reports backed up for 5 years
  • Suggestions on how you can improve electric safety in your business
  • On-Site Repairs to try and fix any of your appliances that may fail

pattesternew Seaward Pat Tester

In Line with current regulations KPP Group is F-Gas registered. From the 4th July 2009 it became a legal requirement for all businesses that install, maintain or service stationary refrigeration, Air conditioning containing or designed to contain F-Gas refrigerants to obtain an F-Gas Company Certificate. All of the Engineers at KPP carry a current certificate for F-Gas.   Talk to us today about ensuring you are compliant with F-Gas regulation

Asset Management with KPP Group In 2015 KPP Group moved all of our Asset Management processes and procedures online. Not only has this become a rewarding experience for our team but also for our valued customers. Our system is customizable, barcode-based and RFID-capable, to keep track of your equipment deployed by our employees to your customers. What our package offers We offer you access to a web based portal where you can easily upload maintenance calls and transfer requests, track the current location of your units and see stock levels all from your desk. Our portal is linked to a mobile phone app which allows it to update live with each and every movement of your valuable assets. Benefits to you A seamless communication path, between you, our service coordinator and transport manager. Reduced time spent on email requests and follow up calls allowing you to refocus that time on other areas of your business. Our reporting option to give you all the important information you need at the click of a button:

  • Delivery Receipts
  • Location Reports
  • Stock Reports
  • Legal Records

Costs to you

To request a live demonstration of the portal please contact Isobel on admin@kpp.ie or 086 1254557 kppassetmanagement

Some of our Happy Customers

Some of our Coldroom installs

Other refrigeration we provide!

We can supply all types of air conditioning units from leading brands such as Panasonic, Hitachi, Mitsubishi etc. We install, service and maintain a large range of units

If you require a cold room in your business, You need to ensure that is is reliable and lasting and are capable of the job at hand. Our engineers are FGas registered and efficient ensureing your downtime is minimal.   Regardless of your requirements, a new room , to move a current room or maintenance on your existing room we are happy to help and advise you of your options where required, at very competitive rates.

KPP Group service and maintain all refrigerated units, allow us to quote for your works today. We also supply units.   coldchain-vancid_ii_158fd9e1cac59b87

Thousands of happy customers

CONTACT US

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©2019 KPP Hire and Sales Ltd Nationwide suppliers of refrigeration and Ice Cream Equipment

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